Top’Fiches Négociation et relation client – BTS NRC – ebook – Ed.2011

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Description

Nouvelle formule !

TOP’Fiches : tout le cours en fiches !

– Tout le programme en fiches. 
– Les notions à maîtriser. 
– Les définitions à connaître. 
– Les schémas de synthèse à retenir. 


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